Why isn’t my business in the Map Pack?
Usually one of a few things: your profile is incomplete or unverified, your categories are wrong, you are far from the searcher, or competitors have stronger reviews and listings.
Check these first
Work through the list in order.
- ✓Your Google Business Profile is claimed and verified.
- ✓Your primary category matches what customers search for.
- ✓Services and descriptions are filled in.
- ✓Your name, address and phone are the same across listings.
- ✓You have real reviews and you reply to them.
- ✓Your website has a clear page for each service and area.
Distance matters
If you are far from where people search, you may not appear for them even with a strong profile. Service-area businesses can be shown for areas they serve, but proximity still plays a part.
See it on a map
A single search from your own office hides the picture. Searching from many points around you shows where you appear and where you vanish. A geo-grid does this.
If you are suspended
A suspended or flagged profile will not show. Check your profile for messages from Google and fix the issue it names before anything else.
Want to know where you stand?
We measure first, then fix what matters, and report every 30 days.